Privacy Policy

Company Policy, Terms & Copyright

These terms and conditions (“Terms and Conditions”) control your use of this website www.IMCInstitute.ae (“Website”). In these Terms and Conditions, “IMC Institute” is referred to as the “Company”, “International Management Consultancy”, “IMC”, “us,” or “we.”

The IMC website (the ‘Site’), the educational services made available through the site and the content (the ‘Products’) are owned, operated and maintained, as applicable, by IMC Institute (‘we’, “IMC Institute”, “IMC Institute”, ‘our’, ‘us’, or the ‘Company’). The Site, Products and Content are, collectively, the ‘Company Products’.

The information provided on the Site is free of charge and for informational purposes only and does not create a business or professional services relationship between you and IMC. The Site may contain inaccuracies or typographical errors. Any use you make of the information provided on the Site, or any site or service linked to by the Site, is at your own risk

By submitting details in any of the query forms on the website you agree that IMC Institute may use your name, email address, telephone number or other data to communicate with you either by itself or through any of its designates. To have this information modified or deleted from our records at any time, please write to info@imcinstitute.ae ImcInstitute assures you that it will not sell this information to any other party.

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

01. Collection of Personally Identifiable Information and other Information

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as “cookies” on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”.

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Transaction/use/activity on website
If you choose to buy on the Website, we collect information about your buying behavior.

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.


We collect personally identifiable information (email address, name, phone number, credit card/debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

 02. Sharing of personal information

We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entities (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

03. Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. Vskills.in is not responsible for the privacy practices or the content of those linked websites.

04. Refusal  of Application

IMCInstitute reserves the right to refuse any application by candidate for certification registration without assigning any reason.

05. Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

06. Cookies

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.

Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

If you have any questions about these terms, please contact us at: info@imcinstitute.ae

Last updated: 04th Apr, 2020

All prices, products, and offers of IMC website are subject to change without notice.

While we make sure to provide most accurate and up-to-date information, in some cases one or more items on our website may be priced incorrectly. This might happen due to human errors, digital images, technical errors, or a mismatch in pricing information received from our suppliers.

IMCInstitute reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements, and other mitigating circumstances. However, the price you paid at the time of purchase still holds for you.

Pricing of product/courses/services

All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

Payment

All payments must be received by us prior to shipping and delivery of products. We accept payment by cheque/cash/draft, net-banking, credit card, debit card, cash card, mobile payments.

Shipping and Handling

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.

Return of Products by you

As IMCInstitute is engaged in assessment, e-learning, distance learning and certification, IMCInstitute provides hard copy of  reading material for the certification chosen by the registered candidate.

In case of products that are damaged during transit, defective, etc. subject to the condition that we are informed about such discrepancies within 48 hours from the date of receipt of the product and provided that the products are returned in their original condition, IMCInstitute will revert with a new hard copy or if applicable a soft copy of the reading material.

Changes and Cancellation

Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final.

Trainer/faculty/expert support

Courses having expert/trainer support as offering through mail and telephone, will be provided only on availability of trainers. On non-availability of trainers IMCInstitute is not responsible for any delay or non-availability of support.

We value and respect others intellectual property and expect our users to do the same. The entire contents of the Site are protected by copyright and trademark laws. The owner of the copyrights and trademarks are IMCinstitute.ae, its affiliates, or other third-party licensors. The material on the site, including text, graphics, code and/or software is copyrighted and belongs to IMC, therefore you may not duplicate, modify, publish, or reproduce the content in any manner.

IMC does not take any responsibility for the content on other sites (except our partners and affiliates), that you may find when searching or accessing IMC products or services. The Privacy Policy and Terms of Use of the sites that you visit will administer that material.

IMC has all the rights to disable or prohibit access to users who do not respect and involve in the infringement of IMC intellectual property.

You are not allowed to use any of the digital images or logos from the website. In case of copyright issues, there has to be a written consent from the trademark owner.

If you believe that there is any content on the Site that infringes your copyrighted work, kindly contact IMC Institute and provide the following information:

  1. A description of the copyrighted work that you claim has been infringed;
  2. A description of where the material that you claim is infringing is located on the Site;
  3. Your address, telephone number, and email address;
  4. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  5. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Thank you for buying our courses. As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on IMCINSTITUTE.AE, you agree to our Privacy Policy, Terms of Use, and the points below.

Country of merchant domicile:
United Arab Emirates (UAE)

Governing Law and Jurisdiction:
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of United Arab Emirate (UAE).

Disclaimer:

The information contained in this website is for general information purpose and to provide guidance for various courses. The different types of materials and contents available on Imc Institute is intended only to provide a brief overview on matters of interest. There may be information that is created and maintained by a variety of sources and while we continuously try to keep the information correct and up to date, we make no representations or warranties of any type, expressed or implied, with regards to the website or the information, services contained on the website for any purpose.

The logos, images and trademarks of all the contents used on the website are the property of the respective companies/owners. As ImcInstitute uses different sources to compile the information present on their site, any reliance you place on such information is therefore strictly at your own risk. Some Items present on the website such as images, logos, and trademarks etc. are the property of the respective companies. Authors have shared their own opinions in blogs/forum, we do not guarantee anything about that. ImcInstitute will not be responsible for any damage or loss including without limitation, indirect or consequential loss or damage, as it is very difficult for us to verify the copyright details of the content shared on our website, or that is in connection with the use of this website.

ImcInstitute shall not be held liable for any improper or incorrect use of the materials or information specified and/or contained in this site and assumes no responsibility if they are used by any user. ImcInstitute shall not be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to: procurement or substitute goods for services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this site or materials and information herein, even if possibility of such damage is advised.

There may be technical inaccuracies or typographical errors on Material present on the ImcInstitute website. Changes may be periodically incorporated into this material. Without notice, there can be improvements and/or changes in these materials at any time. The materials on the ImcInstitute Web Site are provided ‘AS IS’ WITHOUT ANY WARRANTY, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Exclusion of implied warranties is prohibited by some jurisdiction, so the above case of exclusion may not apply to you.

Our developers work hard and try their best to keep the website running smoothly all time. However, ImcInstitute is not liable or does not take any responsibility if at any time website becomes temporarily unavailable due to technical issues beyond our control.

International Management Consultancy (IMC) is an education service industry that abides by all the government regulation requirements. This policy covers all students on our system. We are USA and UK accredited. To be rated as a high value consultancy, our aim is to offer high quality education and consultancy services and a safe and stimulating environment at a reasonable price for students in the UAE and around the world. We also publish our fees online for transparency.

PURPOSE:

Consistent with the requirements of the authorities involved, the purpose of this policy is to provide.

  • Guidelines for granting refunds of enrolment fee, cancellation or enrolments and transfer requests. It applies to domestic and international students enrolled in IMC programs.

REFUND ACTIVITIES:

Student Enrolment Fees
Students must advise IMC that they are withdrawing from a course enrolment.

IMC will offer a refund on the following lines:

  • A refund of 75% minus the transaction fee as applicable on the given date will be paid for withdrawals, remaining retention being administration cost. If the student has applied for a payment plan when enrolling, the amount of the remaining payment plan will be waived.

IMC will offer a suspension or extension at no charge to students under the following circumstances:

  • By reason/s of proven financial hardship or medical conditions that will extend past the duration of the course enrolled.

IMC will offer refund to students under the following circumstances:

  • Where IMC cancels a subject in which the student has enrolled or where the
    commencement of the subject or module is postponed for more than four weeks.

Subject Transfers:

Students who have enrolled in a course can transfer to another subject to the commencement of the program without penalty. Students who transfer courses to advanced or higher prices will also incur the price of the original course intended to take. Students who change subjects will be ineligible to apply for special consideration based on changing subjects alone.

REFUND PROCESS:

Refunds will be done only through the Original Mode of Payment.

Fees for re-exam

There are no fees applicable for the retaking of an assessment. IMC offers 3 free attempts for reassessment which is subject on management approval.

Fees for reissue of certification

There are fees for the reissue of a soft copy certificate. $20 will be applicable for the same.

Classroom training

Throughout the year IMC runs classroom trainings, workshops, short courses and other course-related activities. If IMC cancels one of these activities, full fees will be refunded.
Note: IMC will not be liable for any other associated costs such as accommodation or travel costs.
Where a corporate/bulk business order cancels a training program or workshop registration prior to commencement cancellation fees may apply (refer to the table below).

Cancellation PeriodCancellation Fee
Up to 30 days prior to commencement25% of total fee
Up to 14 days prior to commencement50% of total fee
Less than 14 days prior to commencementNo refund for cancellation

Provider Default
In the unlikely event that IMC defaults, for unforeseen reasons, and is unable to provide a course of study or continue a course of study, IMC will arrange for students to enrol in a similar course and receive full recognition for any successfully completed units of study already undertaken.

Payment of Refund
Refunds are paid in AED, within 14 business days from the date the student lodges a request with a completed Course Cancellation Request form and with accompanying evidence if applicable.

Enquiries
If you have any enquiries about this policy please contact IMC services team.

Appeals
Please see Complaints and Appeals policy for these details.