Certified Lean Six Sigma Yellow Belt

The course will present participants with the chance to practice the skills acquired through exercises and case studies. Group and individual presentations will also be conducted.

Free

What's Included

  • CPD (UK) Certified Course Content
  • Hand on Hand Support from the Trainer
  • 1 downloadable resources
  • Access on tablet and phone
  • Certificate of achievement
  • Post Course Assistance

Course Curriculum

Expand all Collapse all

6 Lectures

Lean Six Sigma Yellow Belt 3 Lectures
Virtual Class Recording 2 Lectures
Final Assessment 1 Lectures

Description

This thought-provoking course uses the renowned Motorola methodology to identify and solve problems in organizations. Targeting the yellow belt level, this course will provide participants with the knowledge to identify improvement opportunities in their organizations and help kick off the Six Sigma methodology with their teams. Participants will learn the different phases of Define, Measure, Analyze, Improve and Control (DMAIC) and how to build a project charter. Additionally, participants will learn about quality tools and statistics to help them formulate problem statements and translate them into measurable format. Participants will be provided with the tools to assess their organization's readiness to launch Six Sigma projects.

Six Sigma Yellow Belt Deliverables:

By the end of the course, participants will be able to:

  1. Define and understand quality concepts and their evolution
  2. Discuss Six Sigma and why it is necessary to sustain business improvement
  3. Explain the role of Six Sigma in customer service and continual improvement
  4. Apply and implement the Define, Measure, Analyze, Improve and Control problem solving methodology
  5. Examine the statistical background supporting Six Sigma projects
  6. Compare between the various tools usually used in a Six Sigma project
  7. Explain how to deploy Six Sigma and assess organizational readiness to launch a successful Six Sigma project

 

Course Outline

 

Introduction to quality

  • Definition of quality
  • History of quality
  • Benefits of quality systems
  • Meet the ISO 9000 family
  • Cost of poor quality
  • Evolution of quality management
  • Quality management principles and six sigma
  • Quality maturity ladder

 

Statistical analysis in Six Sigma

  • Sigma as a metric
  • Sources of variation
  • Calculation of process capability and sigma level
  • The commute example
  • Software to support analysis

 

Definitions of Six Sigma

  • Definition of Six Sigma and the meaning of sigma
  • History of Six Sigma
  • Benefits of Six Sigma for organizations
  • Savings from Six Sigma
  • Six Sigma as an improvement strategy

 

Problem solving using Six Sigma

  • Six Sigma tool box
  • Control charts
  • Pareto charts
  • Cause and effect diagrams
  • Why-why diagrams
  • The turtle diagram

 

Six Sigma in customer service

  • Effects of Six Sigma on customer satisfaction
  • Levels of sigma performance
  • The Kano model and quality function deployment
  • The fruit of Six Sigma

 

Deployment of Six Sigma

  • Project selection and charter importance
  • Leadership and employee involvement
  • Selection of Six Sigma projects: guidelines
  • Characteristics of a successful Six Sigma project
  • Corporate commitment: ten questions for leaders
  • Sources of high impact opportunities
  • Characteristics of projects to avoid

 

Implementing Six Sigma

  • The methodology
  • The DMAIC stages (define, measure, analyze, improve and control)
  • Roles of managers and employees
  • Roles of green belts and black belts
  • Six Sigma and Lean