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ITIL® 4 Foundation Certification Training.

A comprehensive ITIL foundation course for best delivery of digital products, services

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What's Included in ITIL® 4 Foundation Certification Training

  • Tailor-made and personalized learning program according to current industry
  • Live Instructor-Led & Self-Paced Learning options
  • Schedule training sessions according to your calendar
  • Direct project coaching and support
  • Comprehensive curriculum curated by industry advisors
  • Direct 24 hours service & support

Training Key Features

  • ITIL® Guiding Principles
  • Service Management
  • Governance
  • Service Value Chain
  • Governance activities
  • Processes and their activities

Skills Covered

  • Comprehensive Exam Support
  • Mentorship by Industry Experts
  • Exclusive Post-Training Sessions
  • Continual Learning Support
  • Experiential Workshops
  • Solid Track Record

Course Curriculum

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Build the skills that enable enterprises to successfully deliver IT services to customers. Learn how ITIL® provides a common language and tools that power collaboration within IT teams, to deliver value across the business. Start with the core concepts and definitions of ITIL 4—the latest evolution of the ITIL framework—and learn about the ITIL 4 service value system.

This program is delivered in blended learning mode so you get the best of live and engaging instructor-led sessions, along with the convenience of on-demand self-paced learning. With auto-graded assessments, case studies, recall quizzes and more, you're in for a completely immersive learning experience. The course prepares you with a thorough understanding to ace the ITIL® 4 Foundation exam in the very first attempt and equips you with the skills to power collaboration within IT and deliver value across the enterprise.

The ITIL 4 Foundation Certification, a designation offered by AXELOS to practitioners who demonstrate their understanding by passing the exam, validates your expertise as an ITSM professional.

ITIL®, ITIL® Foundation, and AXELOS are registered trademarks of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under the permission of AXELOS Limited. PeopleCert® is the registered trademark of PeopleCert International Ltd., the sole Examination Institute (EI) for the delivery of AXELOS Accreditation and Examination services worldwide. IMC is a Certified Partner of AXELOS and an Accredited Training Organization (ATO) with PeopleCert®.

Who Should Attend?

  • IT professionals
  • Business managers
  • Business process owners
  • Project managers
  • ITSM managers
  • IT professionals in digital
  • IT professionals in product
  • IT professionals in development
  • IT professionals in service
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  • IT professionals in service
PARTICULARS
1. Introduction to ITIL v4
2. ITIL Key Concepts
3. ITIL Guiding Principles
4. The Four Dimensions of Service Management
5. The ITIL Service Value System
6. ITIL 4 Practices

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Course Benefits

  • Engage in organizational transformation
  • Co-create value
  • Ensure continued agility
  • Bring about continual service improvement
  • Manage problems, risks and incidences
  • Minimize service disruption
  • Quantify and demonstrate the value of service
  • Benchmark services and maximize ROI

Sample Certification

Learning Modes & Pricing Plans

Self-Paced Learning

USD 275 500

  • 90 days of flexible access to online classes
  • Sample Paper for self assessment
  • 24x7 learner assistance and support
  • One-on-one support

Group / Custom Training

    • Flexible pricing and billing options
    • Private cohorts available
    • Training progress dashboards
    • Skill assessment and benchmarking
    • Platform integration capabilities
    • Dedicated customer success manager
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    Success Stories & Reviews


    Mahmoud Allam
    Six Sigma Classroom Training

    Gouher Ahmed, PhD.
    Six Sigma Classroom Training

    Raquel
    Six Sigma Classroom Training

    Rami Al Sharif
    Six Sigma Classroom Training

    Shahkar Ehsan
    Six Sigma Classroom Training

    Mohamed Al-Nuaimi
    Six Sigma Classroom Training

    Muhamed Emad
    Six Sigma Classroom Training

    Suraj K Rajan
    Six Sigma Classroom Training

    Muhammad Nafay Manzar
    LSSGB Certified

    I had a wonderful experience with International Management Consultancy (IMC) during my Lean Six Sigma course. Mr. Shashi Prakash, our instructor, displayed exceptional teaching skills. His deep knowledge and ability to simplify complex concepts made the course engaging and informative. IMC's team deserves praise for their impeccable organization. Classes were consistently arranged punctually, and the support team was always available to assist with any questions or concerns. This level of professionalism elevated the overall learning experience. The Lean Six Sigma course offered by IMC has been a pivotal milestone in my career. It equipped me with valuable tools and insights that I've been able to apply to my work. IMC has played a crucial role in my professional development, and I highly recommend their services to anyone seeking to advance their career through quality training and expert guidance. Lastly, I'd like to appreciate Tehniyat Ali, my counselor and mentor throughout the course. Her guidance and support were invaluable, and her dedication made a significant difference in this learning journey. Thank you, Tehniyat, for your outstanding mentorship!


    Ehab Hatem A. Alqatami
    ISO 9001:2015 Lead Auditor Training Certificate

    Thank you for the program and training. I found it informative and valuable. It would be even more beneficial if there were more interactive activities to reinforce the concepts. Looking forward to future sessions. Gaurav Sharma and Surbhi Tiwari, thank you both for your guidance and support. Your counseling sessions have been truly helpful and reassuring. I appreciate your professionalism and caring approach. I wanted to express my gratitude to the service team. Your prompt and efficient assistance has made a significant difference. Keep up the great work


    Akhil Anakkathil Thilakan
    ISO 9001:2015 Lead Auditor Training Certificate

    I want to express my sincere appreciation for the valuable experience and knowledge I gained through this program. Mr Shashi Prakash's expertise and engaging teaching style made the learning process enjoyable and effective. The program was well-structured and provided a comprehensive understanding of the subject matter. I feel more confident and equipped with new skills that will undoubtedly benefit my personal and professional development. Thank you for the enriching opportunity. Dear Aliya, Thank you for your exceptional guidance during the Lean Six Sigma course. Your friendly approach made a complex subject much more accessible. Grateful for your valuable support. Dear Service Team, I wanted to extend my gratitude for the incredible support during the Lean Six Sigma course. Your prompt assistance and clear communication made the entire learning experience smooth and enjoyable. Your dedication to helping students succeed is evident and highly appreciated.

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